Shipping Policy

Welcome to Europus.shop

This Shipping Policy explains how we process and deliver orders placed on our website.

1. Order Processing

  • Orders are usually processed within 1–3 business days.
  • Orders placed on weekends or holidays may require additional processing time.
  • You will be contacted to confirm your order before shipment.

2. Delivery Time

Estimated delivery time depends on your location and courier availability.

Typical delivery time:

  • 2 to 7 business days for most regions

Delivery times may vary during high-demand periods or due to unexpected delays.

3. Shipping Fees

Shipping fees may vary depending on:

  • Delivery location
  • Product size and weight
  • Promotional free shipping offers

Shipping costs will be displayed during checkout or confirmed by customer support.

4. Cash on Delivery (COD)

We support Cash on Delivery for eligible areas.

Please ensure:

  • Your phone number is correct
  • Someone is available to receive the package
  • Payment is ready upon delivery

5. Failed Deliveries

Orders may be canceled if:

  • The customer is unreachable
  • The address provided is incorrect or incomplete
  • The package is refused without valid reason

Repeated failed deliveries may result in future order limitations.

6. Tracking Orders

Tracking information may be provided when available through the shipping company.

7. Damaged or Lost Packages

If your package arrives damaged or is lost during delivery, please contact us within 48 hours after the expected delivery date.

We will investigate the issue and provide a suitable solution when applicable.

8. Contact Us

For shipping-related questions:

Email: support@europus.shop

Thank you for choosing Europus.shop.